1. Who is the data controller for your personal data?
The data controller responsible for data processing relating to the various processes concerning the management of our users, customers and suppliers is SALCEDO MUEBLES DE VIANA, S. COOP., with its registered office in Viana (Navarra) and tax identification number F71085518.
For the purposes of our data protection policy, the contact telephone number is 948446344 and the contact email address is salcedo@salcedomueble.com.
2. What sort of data do we hold about you, and how did we obtain it?
The categories of personal data that our company processes in relation to its customers and suppliers are:
Identification details
Professional details such as job title, skills, etc.
Postal or email addresses
Commercial information
Economic and transaction data
Under no circumstances do we process sensitive personal data.
We have obtained all the data mentioned above either directly from you – through the submission of a contact form or the submission of a commercial offer, contractual proposal, etc. – or via your company, which has provided us with your identification details and any other information necessary to fulfil the purpose of the contractual relationship between the parties. It is your or your company’s responsibility to provide us with updated details in the event of any changes.
3. For what purpose do we process your data?
We process the data provided to us by data subjects in order to manage various activities arising from specific procedures carried out in relation to sales, after-sales service, supplier management, service quality, etc. We will therefore use your data to carry out some of the following actions:
Sending the information requested of us via the contact form on our website or through any other means of contacting our company,
To provide both prospective customers and our existing customers with offers for products and services that are of interest to them,
To carry out the administrative, tax and accounting management for our clients and/or suppliers,
To carry out satisfaction surveys, market research, etc., in order to be able to offer you the most suitable deals and optimised service quality, etc.
We will not create commercial profiles based on the information provided and, consequently, we will not make any automated decisions about you based on a commercial profile.
4. How long will we keep your data?
Personal data relating to individuals associated with prospective customers, customers and suppliers, which we collect via the various contact and/or information collection forms, will be retained until the data subject requests its erasure. Data provided by our customers and suppliers will be retained for as long as the commercial relationship between the parties continues, whilst in all cases complying with the minimum statutory retention periods applicable to the subject matter.
In any event, we will retain your personal data for as long as is reasonably necessary, taking into account our need to respond to any queries that may arise or resolve any issues, make improvements, launch new services and comply with the requirements of applicable legislation. This means that we may retain your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all our company’s systems.
5. What is the legal basis for the processing of your data?
Depending on the type of data processing, we have summarised below the legal basis for such processing:
BASIC PROCESSING FOR LEGITIMACY
Accounting Management: Invoicing management with customers and/or suppliers; maintaining, developing and monitoring the contractual relationship between the parties
Tax management: application of deductions, allowances, etc. Maintenance, development and monitoring of the contractual relationship between the parties; compliance with legal obligations
Administrative management: logistics management, warehousing, customer deliveries, goods receipt, etc. Maintenance, development and monitoring of the contractual relationship between the parties
Marketing: Marketing activities relating to our products or services aimed at our customers or those who have requested information from us in the past, including conducting customer satisfaction surveys, sending marketing information and updates on our services and products, etc. Free and unambiguous consent from the data subject (prospective customers); please note that the withdrawal of this consent shall under no circumstances affect the performance of any contract between the parties; The company’s legitimate interest in the promotion and marketing of products or services similar to those obtained or requested by the data subjects in the past.
With regard to the legal basis referred to, you are obliged to provide your personal data; should you fail to do so, it will not be possible to perform your contract or to comply with legal obligations or those imposed by public authorities.
6. To whom will your data be disclosed?
Our company will never share your personal data with any third party that intends to use it for direct marketing purposes, unless you have expressly authorised us to do so.
We wish to inform you that we may disclose your personal data to public administration bodies and competent authorities in cases where we receive a legal request from such authorities, or where, acting in good faith, we consider that such action is reasonably necessary to comply with legal proceedings; to respond to any legal claim or complaint; or to protect the rights of our clients and the general public.
We would like to inform you that your personal data will not be transferred or disclosed to third parties; our company is solely responsible for its processing and safekeeping.
7. What are your rights as a data subject or interested party?
Everyone has the right to obtain confirmation as to whether or not we are processing personal data relating to them.
Specifically, data subjects may request the right of access to their personal data, as well as to receive it in a commonly used and machine-readable format if the processing is carried out by electronic means (right to data portability).
Furthermore, data subjects may request the right to have inaccurate data rectified or, where appropriate, request its erasure when, amongst other reasons, the data is no longer necessary for the purposes for which it was collected.
In addition, in certain circumstances, data subjects may request that the processing of their data be restricted; or, in certain circumstances and on grounds relating to their particular situation, data subjects may exercise their right to object to the processing of their data. Our company will cease processing the data, except where there are compelling legitimate grounds, or for the purposes of establishing, exercising or defending legal claims, or in the cases provided for in the applicable legislation.
We would also like to inform you that you have the right to withdraw your consent at any time, without this affecting the lawfulness of the processing carried out on the basis of your consent prior to its withdrawal.
Users are also informed that they may exercise the aforementioned rights at any time by writing to us using the contact details set out in Section 1, ‘Data Controller’, of this Data Protection and Privacy Policy, enclosing a copy of their national identity card. You also have the right to lodge a complaint with the Spanish Data Protection Agency, particularly if you have not been satisfied with the way your rights have been exercised.
Spanish Data Protection Agency.
6 Jorge Juan Street
28001 – Madrid
Tel. 901100099 / 912663517
8. Data protection for website users
In accordance with Regulation (EU) 2016/679, we hereby inform you that the personal data of website users will be processed by the company for the purposes specified in each data collection form on our website. The processing of your data will be based on your consent. By clicking the “SEND” button, you consent to the processing of your data by our company.
We would also like to inform you that, unless required by law or with your express consent, our company will not pass on your data to third parties.
Users are also informed that they may, at any time, exercise their rights of access, rectification or erasure of data, as well as any other rights recognised in this document and governed by Regulation (EU) 2016/679, by notifying SALCEDO MUEBLES DE VIANA, S. COOP., email: salcedo@salcedomueble.com. Furthermore, in accordance with the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce, our company undertakes not to send advertising via email without first obtaining the express consent of the recipient. Users may opt out of receiving advertising by ticking the relevant box.
9. Further information of interest regarding our privacy policy
9.1. Security Measures
Our company adheres to the security standards required by current European and Spanish data protection legislation, taking into account the state of the art, the costs of implementation, and the nature, scope, context and purposes of the processing described, as well as the risks of varying likelihood and severity to your rights and freedoms as an individual.
9.2. Processing of children’s personal data
Under the EU’s General Data Protection Regulation (GDPR) 679/2016 and Royal Decree 1720/2007, minors aged 14 or over may give their consent to the provision of information society services, such as registering on a forum, filling in a contact form, etc. However, it is the responsibility of the company to verify the accuracy of the age provided by the minor.
Where data relating to children under the age of 14 is processed, such data collection will always be carried out with the express consent of their parents or legal guardians.
9.3. Changes to our Data Protection and Privacy Policy
From time to time, our company may make amendments and corrections to this section of the Data Protection Policy for Users, customers and suppliers. Please check this section regularly to see what changes may have been made and how they might affect you.
9.4. Why is it necessary to accept this Data Protection and Privacy Policy?
This section of the Data Protection Policy for Users, Customers and Suppliers provides you, in an easily accessible manner, with all the necessary information so that you can find out what types of data we hold on our prospective customers, customers and/or suppliers, the purposes for which this data is used, the rights recognised by data protection legislation to which you are entitled as a data subject, and how to exercise those rights. Therefore, by deliberately submitting your personal data via our contact channels and/or by entering into a business relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or where specific national or regional regulations authorise us to do so.
In any event, we must point out that a refusal on your part to provide us with certain requested information could hinder the progress of the contractual relationship between the parties, with potentially serious consequences for the provision of the various services set out in the commercial contract entered into with the contracting party.
If you have any questions regarding this section of the Data Protection Policy for our company’s Prospective Customers, Customers and Suppliers, please contact the company using the address provided in Section 1, ‘Data Controller’, and we will be delighted to assist you and answer any further questions you may wish to raise.
10. Applicable legislation
These Terms and Conditions shall at all times be governed by the provisions of Spanish and European legislation on the protection of personal data and privacy.